Please read the information below before calling us – your concern may be answered right right here or on our conditions and terms web web page. Many Many Many Thanks!
Like many record shops, we get stock from a number of manufacturers. Some of those suppliers are overseas in our case. Stock access for plastic in certain can alter quickly and companies are often not able to upgrade us with certain times for re-stocks – plastic requires a complete lot more than CD to re-press. It isn’t unusual which you might have to wait two weeks and even a couple of weeks for plastic releases that have gone rented out already with companies become re-stocked. You are going to be because of the choice of cancelling your purchase in the event that you’d rather maybe maybe not watch for one thing.
Products shown on the website are ‘available’ but this doesn’t constantly suggest they are presently in stock. The web site is not currently in a position to mirror ‘live’ stock levels and quite often products will actually sell call at the store. We will make an effort to tell you the moment we are alert to any nagging issues with or delays to your purchase. If an individual associated with things you have purchased is not any longer available from the provider, your purchase will deliver without one and you may never be charged because of it. In the event that you just want your order become prepared if all products can be found, take note this into the reviews package on the order type. You check out and feel free to drop us an e-mail if you’d like an update if you need something urgently, please put a note in the Comments box when. Please see ‘Delivery instances’ right here for lots more about this.
Documents in particular may take a little while to return into stock if your provider runs away. We import many releases and plants that are pressing struggling to steadfastly keep up with need for plastic generally speaking. If you want one thing with a particular date, or like to check always it really is in stock before buying, please e-mail us.
In the event that you choose this program at checkout, your purchase will must be gathered from our store in Kingston. Your purchase won’t be prepared for collection unless you get an up-date notifying you with this. This may be the same day you place your order, but this is very much not always the case and depends on item availability in some cases. If in every doubt, please e-mail us.
Amending / Cancelling Your Order We make an effort to get your order down for you as soon as possible. Should your product is within stock, it may be frequently be equipped for dispatch within 30 minutes. As a result of this, it is asian brides essential to double-check your purchase before it really is submitted.
We do realize that everybody makes errors and sporadically you might wish to amend or cancel a purchase. If that’s the case, please email us (firstname.lastname@example.org) as soon as possible as you can and we’ll do our best to help with us as much information. But, in case the purchase has already been being prepared we might never be in a position to alter details or cancel it. You’re needless to say eligible to get back the item(s) within 14 calendar times of receipt as previously mentioned right here. Various rules affect tickets, that are non-refundable.
distribution as a result of high degrees of charge card fraudulence and several incidences of harm to packages, our company is no more in a position to ship via standard solutions to Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine – sorry. If you should be thrilled to pay money for a courier solution to virtually any of those locations, please contact us to go over.
We are a record that is independent, instead than an online retail barn – more info on that here. We will often dispatch your purchase within 2 days that are working of receipt, which means that it will frequently arrive at you in around 4 working times in the united kingdom (international orders obviously take longer). There can be delays dependent on accessibility (as above) and when there is such a thing that is likely to wait your purchase for over a we’ll try to let you know about that as soon as we’re aware week.
Instructions ship via standard Royal Mail services, that aren’t tracked – you could add a selection of tracked services to UK orders for an additional fee, more info on those solutions right right here. If you want to make use of a service that is tracked a global purchase, please e-mail us for the estimate.
More step-by-step information on distribution right right here.
* business days are Monday – Friday.
Postage and Packaging
Postage and packaging fees are resolved automatically and included on to your purchase total as soon as during the checkout. For instance:
• CD: 80p for first item, 60p each additional• LP / 12″ / 10″: Ј2 for first product, Ј1.20 each additional• Double LP: Ј3 for first product, Ј1.80 each that is additional: Ј1.00 for first item, 70p each additional• Tape: 80p per item• Poster: Ј3 per product
If you order many different platforms, you’ll be charged the amount that is highest when it comes to very first product and every extra product is likely to be charged in the ‘additional’ rate. A single LP and a CD, you’ll be charged Ј3 + Ј1.20 + 60p for example, if you order a double LP.
Sleep of Europe British price x 3.Rest for the globe UK price x 4.
Postage and packaging fees is likely to be obviously shown in your container before you distribute your purchase.
To learn more about packaging, please see here
Tickets may not be changed. When bought they are unable to be cancelled, exchanged, refunded, transported or re-sold at a lot more than face value. In some instances, where shown on our web site as well as on the seats by themselves, seats aren’t transferable and ID matching the title of the individual whom bought the s that are ticket( will have to be supplied during the place for admission. Please check event that is individual. We reserve the best to invalidate seats re-sold at significantly more than face value.
It is the duty regarding the solution owner to determine whether a meeting happens to be terminated plus the date / time of any rescheduled occasion. We are going to make an effort to contact you utilizing the email you provide on your own purchase form to inform you of the rescheduling or cancellation. In case of rescheduled occasions, before the event takes place if you need a refund your tickets must be received by us.
In case of a cancelled or rescheduled occasion, you will have to get back your seats to us at your price. We shall refund the face area worth associated with seats at the earliest opportunity, with no later than thirty day period after, we receive your tickets that are returned. Postage / location collection costs are not refundable.
We offer one individual assistant solution totally free to disabled clients who does otherwise not be in a position to go to a show. Facilities during the venues we utilize vary, therefore please contact us if any queries are had by you. Please buy your standard ticket first, then deliver a message along with your solution order quantity as well as your evidence of eligibility:
Front web web web page of DLA / PIPFront web web page of Attendance Allowance letterEvidence that registered seriously sight impaired (blind)Access Card
We require evidence of eligibility to make certain these seats / areas visit people who need them most. We are going to review applications for help seats minus the above evidence of eligibility above on a basis that is case-by-case.
Line-ups and operating times are susceptible to alter.
Tickets ordered for distribution by post will likely not continually be published straight away (this can be based mostly on whenever seats reach us) but should show up no later on than 2 times ahead of the show. When you have perhaps not gotten your tickets, please contact us no later than 2 times ahead of the show happens.
‘Collect At Venue’ seats should be collected in the location from the of the show night. You’ll want to bring your 6 order that is digit with you. Some venues additionally require picture ID for admission – please check individual show listings for more info.
Because of high amounts of charge card fraud / injury to packages in transportation, unfortunately we could not deliver to your following nations: Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine. We cannot ship to parcel forwarding or digital details in almost any countries that are overseas. We do not ship to, your order will be cancelled and refunded if you place an order for delivery to a destination.